New American Funding Review for Reverse Mortgage Complaint History

The research in brief

New American Funding is a mixed fit for reputation and complaint history research. Two of the seven platforms in this study named it during ranking discovery, and it finished ninth overall with an average listed rank of 8.0 and a best rank of 6. The strongest reason to consider it is that HUD records identify New American Funding, LLC as an FHA-approved lender with HECM authority, and its BBB review profile shows a high average customer rating. The main limitation is that no source reviewed establishes a product-specific HECM complaint rate, and BBB complaint totals are company-wide, not reverse-mortgage-specific.

Research Snapshot

Why New American Funding Qualified for This Study

Questions explored

• Is New American Funding a good choice for reputation and complaint history research on reverse mortgage lenders?
• Why did only two of seven AI platforms name New American Funding during ranking discovery?

New American Funding qualified because it cleared the study's minimum-mention threshold: two of the seven platforms named it during ranking discovery, giving it a 28.6% share of included platform responses. It was not a consensus pick. It finished ninth overall, with an average listed rank of 8.0 across the platforms that named it — sixth on Claude and tenth on Kimi.

The qualification rests on verifiable structural facts rather than reputation claims. HUD's lender search lists New American Funding, LLC as FHA-approved and shows "HECM: Yes," and HUD explains that HECMs are available only through FHA-approved lenders ^[36]. HUD lender records also include New American Funding entity and branch approval information ^[37]. The company's own materials identify HECM reverse mortgages and describe payout options and jumbo reverse mortgages ^[7], and its published state licensing page lists NMLS #6606 and multiple state licenses and registrations ^[4].

That combination — FHA approval, HECM authority, and a published licensing record — is what put the company in scope for a study about reputation and complaint history. It is a threshold qualification, not a quality endorsement. The study's ranking stage measured which lenders platforms surfaced for a buyer wary of predatory practices; New American Funding surfaced on a minority of platforms and landed in the bottom half of the final ranking.

The mortgage offering in focus

Questions explored

• Which New American Funding product should a buyer evaluate for reputation and complaint history research?
• Is New American Funding's HECM reverse mortgage the same legal entity that appears in BBB and CFPB complaint records?

The relevant product is the HECM reverse mortgage — the FHA-insured reverse mortgage available to homeowners age 62 and older. Every platform in this study that named a product named the same one: HECM reverse mortgages. New American Funding's own pages state that reverse mortgages are for homeowners age 62 or older and that the HECM is the most common type ^[5], that the HECM is FHA-insured ^[2], and that HECM is the most common type of reverse mortgage ^[3]. The company also describes lump-sum, line-of-credit, and monthly-payment payout options ^[7].

The entity question matters more than the product question for this use case. HUD records identify the FHA-approved lender as New American Funding, LLC ^[36]. Complaint data is messier. CFPB received 128 mortgage-related complaints in 2025 about New American Funding's parent company, Broker Solutions ^[10], and a separate source reports 178 mortgage complaints for the parent entity over three years to May 2025, including 114 mentioning New American Funding ^[32]. Whether "Broker Solutions" complaints are identical to New American Funding complaints requires clarification, because Broker Solutions is the parent company ^[10].

BBB profiles are also fragmented. The study reviewed a corporate/headquarters complaints profile ^[22], a customer-review profile ^[28], a local profile showing A+ rating and accreditation ^[20], a Santa Ana business profile ^[21], a Tustin profile ^[25], and a Thousand Oaks profile ^[24]. These may cover different locations or corporate entities, and none isolates HECM activity.

What the AI Platforms Agreed About

Questions explored

• What did the AI platforms agree on about New American Funding's reputation and complaint history?
• Does New American Funding have a documented low complaint rate for reverse mortgages?

The platforms agreed on four points, and the agreement was strong rather than unanimous on most of them.

First, New American Funding is a real, sizable, multi-state mortgage lender that offers HECM reverse mortgages. HUD records support FHA approval and HECM authority ^[36], the company's own pages describe the product ^[7], and third-party coverage describes it as a large independent mortgage lender operating in many states ^[30]. One platform reported licensing in all 50 states with branches in 44 ^[29]; another reported licensed in all 50 states with 131–300 brick-and-mortar locations ^[29].

Second, BBB review averages are high while BBB complaint counts are substantial. A BBB customer-review profile reports an average rating of 4.62 from 1,140 reviews ^[28]. A separate BBB profile reports 142 complaints in three years and 40 in the last 12 months ^[22]. Another reports 149 complaints in the last three years and 58 closed in the last 12 months ^[26]. A third reports 143 total complaints in the last three years and 42 closed in the last 12 months ^[27]. These counts differ, and none is reverse-mortgage-specific.

Third, the complaint record is not clean enough to call this a standout low-complaint lender. Multiple reports describe loan transfer or sale shortly after closing, communication failures, rate and fee changes, and servicing issues including alleged dual tracking ^[25]. BBB pages show recent complaints and reviews describing fee increases, unexpected closing costs, communication problems, and difficulty resolving issues ^[23].

Fourth, no platform produced a verified HECM-specific complaint rate. The sources reviewed do not provide a verified New American Funding HECM-specific complaint count, complaint rate per reverse-mortgage loan, or comparison showing its HECM complaint rate is lower than competing lenders ^[22]. One platform stated directly that independent verification of reverse-mortgage-specific complaint rates, BBB ratings, regulatory actions, and consumer review segmentation could not be located ^[18].

Where the AI Platforms Disagreed or Were Uncertain

Questions explored

• Why do AI platforms disagree about whether New American Funding is a good reverse mortgage lender?
• Is New American Funding BBB accredited, and does the answer change the fit for reputation research?

Platform fit ratings split across the study: Gemini rated the fit "good," Claude, Grok, ChatGPT, and Perplexity rated it "mixed," and DeepSeek and Kimi rated it "uncertain." That spread is itself the finding — the evidence supports legitimacy but not a reputation advantage.

BBB accreditation is contradictory. One BBB review profile states the business is not BBB accredited ^[28], and a separate profile states New American Funding is not BBB accredited ^[24]. A different local profile reports A+ rating and BBB accreditation ^[20]. Another reports A+ rating and accredited since 2004 ^[21], and a third reports BBB accredited since September 15, 2004 with an A+ rating ^[16]. The study's own conflict list flags this: BBB profiles disagree on accreditation, with one profile saying not accredited while another local profile reports A+ accreditation.

CFPB complaint counts do not reconcile. Reported figures include 103 complaints ^[31], 128 complaints in 2025 attributed to parent company Broker Solutions ^[10], 147 complaints ^[11], and 178 mortgage complaints for the parent entity over three years to May 2025 including 114 mentioning New American Funding ^[32]. It is unclear whether these cover different time periods or calculation methods.

Satisfaction metrics conflict. New American Funding received a below-average score in J.D. Power's 2025 U.S. Mortgage Origination Satisfaction Study ^[10], and one source states it scores well below average for customer satisfaction according to J.D. Power ^[8]. Against that, Trustpilot shows 4.65/5 stars from over 2,200 reviews ^[10], 4.7/5 from 2,523 reviews ^[34], and Zillow shows 4.9/5 from 9,408 reviews ^[35]. ConsumerAffairs shows 1.3/5 from 870 reviews, with 91% one-star ^[29]. The cause of the discrepancy is unclear, and the J.D. Power figures are not reverse-mortgage-specific.

Fee transparency is disputed. Multiple sources indicate New American Funding does not clearly disclose fees and costs on its website ^[32]. One review praised transparency about costs and fees from loan officers ^[29], while another reported lack of transparency about rate lock timing and affiliate insurance issues ^[29].

Regulatory history is thin but not clean. One source reports only one regulatory action with NMLS since 2016 ^[31]. The sources reviewed confirm HUD lender records and general federal HECM requirements but do not establish a current HECM-specific enforcement action against New American Funding ^[36]. Absence of an identified action in these sources is not proof that no regulatory action or complaint exists.

Data security is a separate, documented issue. A June 2025 breach at third-party notary vendor Mobile Notary Zone exposed sensitive closing documents for an estimated 30,000 to 50,000 borrowers, including names, Social Security numbers, and financial data ^[15]. A separate January 2026 cybersecurity incident involving unauthorized access to systems containing customer data triggered breach notification letters in February 2026 and subsequent legal investigations ^[14]. The total number of borrowers affected by the January 2026 incident remains unconfirmed, though localized disclosures exist for states including California and Texas ^[14].

Mortgage features for this borrowing need

Questions explored

• What features does New American Funding offer that matter for reputation and complaint history research?
• Does New American Funding let a buyer apply for a reverse mortgage online?

For a buyer screening lenders on reputation and complaint history, the useful capabilities are the ones that create an auditable paper trail.

FHA approval and HECM authority. HUD's lender search lists New American Funding, LLC as FHA-approved with "HECM: Yes" ^[36]. HUD explains that HECMs are FHA-insured reverse mortgages available through FHA-approved lenders ^[42]. This is the single strongest verifiable fact in the file.

Published state licensing. The company publishes a state licensing page stating NMLS #6606 and multiple state licenses and registrations ^[4]. One platform reported licensing in all 50 states ^[29]. Individual loan officer licensing, branch authority, and whether a specific originator actively handles HECMs still require direct verification ^[36].

Borrower education content. Public company pages explain HECM basics, mandatory HUD counseling, lien payoff at closing, and ongoing borrower obligations such as taxes and insurance ^[3]. The company also publishes a page addressing reverse mortgage myths and misconceptions ^[2].

No online reverse mortgage application. An online application is not available for reverse mortgages; interested homeowners are asked to complete a contact form or call for information ^[8]. This limits a buyer's ability to compare written quotes without first entering a sales conversation.

Mandatory independent counseling. HUD-approved counseling is required before an HECM can be obtained and provides an independent check on sales explanations ^[40]. CFPB describes HECM eligibility, counseling requirements, property obligations, and loan-balance growth from interest and fees ^[40].

Complaint resolution responsiveness. The company responded in a timely manner to all but one complaint and closed each complaint with an explanation ^[10]. One platform reported a clear track record of resolving issues quickly ^[12].

Rates, fees, and ongoing costs

Questions explored

• How much does a New American Funding HECM reverse mortgage cost, and are the fees published?
• What ongoing costs and contract terms apply to a New American Funding reverse mortgage?

New American Funding-specific HECM pricing was not publicly verified in the sources reviewed. That is the headline. The company does not publish a standardized HECM fee schedule online, and exact costs require a personalized loan estimate ^[1].

General HECM costs apply and are federally structured. HECM origination fees are capped at $6,000 under CFPB-described HECM rules ^[39]. Typical upfront costs can include appraisal, title search, recording, inspections, credit checks, closing costs, and the FHA initial mortgage-insurance premium ^[39]. Ongoing costs can include interest, servicing fees, a 0.5% annual mortgage-insurance premium on the outstanding balance, property taxes, homeowners insurance, and required property maintenance ^[39]. The 2026 nationwide HECM maximum claim amount is $1,249,125 for qualifying case numbers assigned from January 1 through December 31, 2026 ^[39].

Contract terms follow standard HECM structure. HECM repayment generally becomes due when the borrower no longer lives in the home or otherwise triggers the loan's due-and-payable terms ^[40]. Borrowers must continue meeting property, insurance, tax, maintenance, and occupancy obligations ^[40]. A three-day right of rescission applies post-closing ^[1]. A lender-specific cancellation or rescission policy was not verified from the sources reviewed ^[40].

HUD-approved reverse-mortgage counseling agencies may charge a reasonable counseling fee, although they cannot charge a fee the borrower cannot afford ^[39]. New American Funding-specific fees, rate margins, servicing charges, and lender credits were not verified ^[39]. One platform reported that fees are not disclosed unless you are applying for a mortgage ^[10], and another reported the lender does not advertise HELOC rates or disclose fees that factor into APR ^[17]. BBB complaints mention added attorney, title, appraisal, and other closing fees in some customer experiences, but those are complaint allegations rather than published standard pricing ^[27].

Best Suited For

Questions explored

• Who is New American Funding best suited for in reputation and complaint history research?
• Is New American Funding a good fit for a homeowner who wants a large national HECM lender?

New American Funding is best suited for buyers who want an established, FHA-approved lender with a verifiable licensing record and who are willing to do their own complaint verification.

Specifically: borrowers who want to compare an established FHA-approved lender offering HECMs ^[36]; borrowers willing to obtain independent HUD-approved counseling and compare written loan estimates with other HECM lenders ^[40]; homeowners who value broad mortgage-company availability but will separately verify reverse-mortgage servicing and loan-officer experience ^[37]; homeowners age 62 and older or adult children comparing mainstream lenders with publicly visible complaint records ^[5]; and buyers who will independently pull CFPB complaint records and NMLS licensing before contacting any HECM lender ^[41].

One platform also noted the lender caters to modest-home-value borrowers with one of the lowest median loan values among the lenders it vetted ^[8], and that it offers reverse mortgages for borrowers 62 and older ^[29]. Another noted borrowers in underserved communities or with nontraditional credit profiles as a fit ^[29].

Probably Not Best Suited For

Questions explored

• Who should not choose New American Funding for reputation and complaint history research?
• Is New American Funding a poor fit for a buyer who needs documented lowest-in-market complaint rates?

New American Funding is probably not the right choice for buyers whose primary criterion is a documented, product-specific low complaint rate.

That includes buyers seeking a lender with clearly documented, independently verified lowest-in-market complaint rates ^[22]; borrowers who want transparent publicly posted New American Funding-specific HECM pricing and complaint statistics before contacting sales ^[7]; families unwilling to investigate whether complaints concern forward mortgages, servicing, or HECM reverse mortgages ^[22]; buyers prioritizing fee transparency and upfront cost disclosure ^[32]; homeowners seeking the highest customer satisfaction ratings in origination experience ^[10]; those requiring fully online reverse mortgage application processes ^[8]; buyers who require published, verifiable low complaint rates before application ^[18]; and borrowers highly sensitive to past data breaches and third-party vendor security lapses ^[15].

When Another Option May Be Better

Questions explored

• What is a better alternative to New American Funding for a buyer who needs documented HECM complaint rates?
• When should a buyer choose a specialized reverse mortgage lender over New American Funding?

Another option may be better in several specific situations identified across the platform responses.

When another lender provides a clearly documented HECM complaint rate normalized by loan volume and a longer, product-specific servicing record ^[36]. When the buyer needs a lender specializing primarily in reverse mortgages rather than a broad mortgage company ^[7]. When the borrower needs a proprietary jumbo reverse mortgage and another lender provides clearer terms, fees, servicing arrangements, and independent reputation evidence ^[7]. When a local lender or credit union can document stronger state licensing, officer-level HECM experience, and more responsive complaint resolution ^[37].

When the buyer prioritizes fee transparency with detailed upfront disclosure ^[32]. When the buyer seeks the highest origination satisfaction ratings — one source rated Finance of America Reverse 4.4 out of 5, higher than New American Funding's below-average J.D. Power score ^[9]. When the buyer requires a fully online application process for reverse mortgages ^[8]. When the buyer seeks lenders with exceptionally low complaint counts — one source reported HighTechLending had 1 complaint versus New American Funding's 147 ^[11]. When the buyer values NRMLA Code of Ethics membership, which was not mentioned for New American Funding but was evaluated in reverse mortgage rankings ^[11].

When the buyer needs a lender whose HECM-specific complaint history and regulator actions are already documented in primary sources ^[41]. When the borrower prioritizes a specialist reverse-mortgage lender with a longer documented HECM track record ^[30]. When the buyer wants to start from CFPB complaint data and NMLS records rather than from a lender shortlist ^[41]. When the buyer prioritizes an entirely clean cybersecurity and data privacy record ^[15].

Questions to ask before choosing a lender

Questions explored

• What should a buyer confirm with New American Funding before signing a reverse mortgage contract?
• How can a buyer verify New American Funding's HECM complaint history independently?

The platform responses converged on a verification checklist. These questions are drawn from the supplied research and should be answered in writing before any commitment.

Confirm the contracting entity and licensing. Is the application being made with New American Funding, LLC, and does the final loan paperwork identify the same legal lender and any separate servicer ^[36]? Is the specific loan officer currently licensed in the borrower's state, and how many HECMs has that officer closed recently ^[37]? Is New American Funding currently an FHA-approved HECM lender, and what is its NMLS ID and active state license list on NMLS Consumer Access ^[41]?

Confirm the complaint record. How many HECM complaints has New American Funding received in the last three to five years, and how many were escalated to CFPB, state regulators, HUD, or litigation ^[22]? How many of the 128 CFPB complaints reported for 2025 specifically relate to reverse mortgage products versus other mortgage types ^[10]? Are there any recent 2025–2026 enforcement actions, consent decrees, or regulatory penalties not captured in NMLS records ^[31]? Are there any state attorney general, HUD, or CFPB enforcement actions naming New American Funding or its loan officers in the last five years ^[41]?

Confirm the costs. What are the exact interest rate, adjustable-rate margin or fixed-rate terms, origination fee, mortgage-insurance premium, servicing fee, appraisal cost, title cost, and estimated total annual loan cost ^[39]? What are New American Funding's specific HECM origination fees and margin beyond HUD's $6,000 maximum, and how do they compare to competing lenders ^[39]? Which fees are refundable or waived if the borrower cancels before closing ^[40]?

Confirm the servicing and life-event terms. Can the lender provide HECM-specific servicing and foreclosure-prevention procedures for missed tax or insurance payments ^[40]? What happens if the borrower moves to assisted living, dies, adds a spouse, or wants heirs to retain the home ^[40]? Does New American Funding service its own HECMs or sell servicing rights, which affects the post-closing complaint resolution pathway ^[1]?

Confirm the counseling and comparison steps. Has the borrower completed counseling with an independent HUD-approved agency before signing lender documents ^[40]? Will the lender provide a written comparison with a HELOC, home-equity loan, refinance, downsizing, or another reverse-mortgage lender ^[40]? What specific steps has New American Funding taken to secure third-party closing and notary vendors since the 2025 and 2026 breaches ^[15]?

The consensus assessment

Mixed fit. New American Funding appears to be a legitimate FHA-approved HECM lender with broad mortgage operations and strong BBB review averages, but the available public evidence does not support a conclusion that it has the lowest complaint rate or strongest reverse-mortgage reputation ^[36].

The 142 company-wide BBB complaints ^[22], lack of product-specific complaint normalization ^[22], inconsistent BBB accreditation records ^[28], and limited public HECM pricing transparency ^[32] warrant comparison shopping and independent counseling before purchase. Two documented data security incidents in 2025 and 2026 add a separate risk dimension that is not captured in complaint-rate data ^[15].

Platform fit ratings split: Gemini rated the fit good, Claude, Grok, ChatGPT, and Perplexity rated it mixed, and DeepSeek and Kimi rated it uncertain. That distribution is the honest summary. New American Funding is a reasonable candidate to include in a comparison set, not a pre-cleared trustworthy choice.

How This Review Was Produced

This review was produced from a structured multi-platform research run dated 2026-09-30. Seven AI platforms evaluated New American Funding for fit against the use case of reputation and complaint history research on reverse mortgage lenders: ChatGPT (gpt-5.6-luna), Claude (claude-haiku-4-5-20251001), Gemini (gemini-3.5-flash), Grok (x-ai/grok-4.3), Kimi (moonshotai/kimi-k2.6), Perplexity (perplexity/sonar), and DeepSeek (deepseek-v4-flash).

Two of the seven platforms named New American Funding during ranking discovery, which cleared the study's minimum-mention threshold of two. The entity finished ninth overall with an average listed rank of 8.0 and a best listed rank of 6. All included platforms evaluated fit, but platform mentions count only platforms that named the entity during ranking discovery.

The consensus index for this category is available at reputation and complaint history research, and the broader category directory is at reverse mortgage lenders.

Research limitations

Several limitations apply and should be weighed before acting on this review.

Platform-reported research dates differ from the authoritative run date. Deepseek's research date is 2026-02-14; all other platforms report 2026-09-30. Platform-reported dates are provenance metadata and do not independently prove freshness.

Citations are platform-reported evidence, not independently verified facts. The supplied URLs were collected from platform responses and were not independently validated by the writer stage. No-search model claims require explicit verification before being described as current facts.

Official-site retrieval failed for one or more mentions. The company's official website could not be retrieved during normalization, so company claims about reverse-mortgage offerings, licensing, and accreditations remain unverified ^[1]. Identity used exact-name fallback; the matching reported domain was retained for downstream research but remains unverified.

BBB complaint totals are company-wide and are not separated for HECM reverse mortgages ^[22]. The reported 142 complaints over three years is material for a buyer specifically seeking the lowest complaint exposure, although complaint volume is not normalized by transaction volume ^[22]. BBB accreditation information is inconsistent across local and corporate profiles ^[28]. Public review ratings may reflect forward mortgages and other services rather than HECM customers ^[28]. A favorable BBB review average does not independently establish low complaint rates, transparent sales practices, or strong reverse-mortgage servicing ^[28].

No verified New American Funding-specific HECM pricing sheet or complaint-rate comparison was located ^[39]. No independently verified product-specific HECM complaint rate or comprehensive current enforcement-history result was found in the sources reviewed ^[22]. Absence of an identified regulatory action in these sources is not proof that no regulatory action or complaint exists ^[36].

Platform agreement in this study reflects what AI systems surfaced and reported. It does not prove product quality, and it does not substitute for independent verification against NMLS Consumer Access, the CFPB complaint database, and state regulator records.

Sources

Company-Owned Sources

1. New American Funding official website: https://newamericanfunding.com/
2. 10 Reverse Mortgage Myths and Misconceptions: https://www.newamericanfunding.com/learning-center/homeowners/10-reverse-mortgage-myths-and-misconceptions/
3. If You Need Help Funding Your Retirement, You May Want to Consider a Reverse Mortgage: https://www.newamericanfunding.com/learning-center/homeowners/if-you-need-help-funding-your-retirement-you-may-want-to-consider-a-reverse-mortgage/
4. State Licensing: https://www.newamericanfunding.com/legal/state-licensing/
5. Reverse Mortgage: https://www.newamericanfunding.com/loan-types/reverse-mortgage/
6. Understanding Reverse Mortgage Options: https://www.newamericanfunding.com/loan-types/reverse-mortgage/understanding-reverse-mortgage-options/
7. Mortgage Loans: https://www.newamericanfunding.com/mortgage_loans/tomking/

Independent Sources

8. best reverse mortgage companies 161204700: https://finance.yahoo.com/personal-finance/mortgages/article/best-reverse-mortgage-companies-161204700.html
9. 6 Best Reverse Mortgage Companies of September 2026 | Money: https://money.com/best-reverse-mortgage/
10. New American Funding Mortgage Review - U.S. News 2026 Award Winner: https://money.usnews.com/loans/mortgages/reviews/newamericanfunding-mortgage
11. Best Reverse Mortgage Lenders of 2026 – Rates, Reviews & How to Choose: https://reverse.mortgage/best-reverse-mortgage-lenders
12. 2025 New American Funding Reviews: FHA Loans: https://themortgagereports.com/64846/new-american-funding-review-rates-loans-credit-score-2
13. Best Reverse Mortgage Lenders of 2026 – Rates, Reviews & How to Choose: https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFarXIInb0RxKSzZNMpSqt_NWROJR2S6t_lur2LxAVRekZyyCME7JTFiplkKqxI4A5fz7cXxGwLiUUo90xZ1cmmtufbzy7_YK5-AfmzqDRfjU0gv3Q_AcZ4ItKZQqfC-w6Dt-nKAbWFBmTmLgg=
14. New American Funding Data Breach Investigation: https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHkzyIRLPpRs6xlAOCzfIw19GtHY0gw8rTMNwR5YpEkepiejwsOwMYGDXhX_6KJVW5WpKL4PhYgQEXeD6HK0lbtY0pJ5QaNUPMkix9ztEIBLf8Em2Y87PXpoTJCIMH82kYxl67m5mRYnLyvZnbs6mY850kkt5GnpK2Z-2jM7rG2wzaLib1Zcex4
15. New American Funding Reports Data Breach Linked to Vendor: https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHxqLMKyAp-ZfoaHS5JNM5YHTMRlRdE6ov3tpL-es9hbwpb4tO-2Ie8mUP4_HmylqSyAMYKktD4ZR38V5iH34j7jVKu_LC2P-L57J-dSty5B-g_9nJPlmBzTfgeEMorpV244hi1qBvJ-_ZzsSgu7DYcx7V6b6qCjHCxQAUPjpCoAFnQKT1p92hzWC7KEv7wrPNMQccbTIATk7if
16. New American Funding | BBB Business Profile: https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHZqToyOexLo7BIfzyml9VPuPqosToL76aCiCcIrXtgrs9y4e7rVotbd2gI-m92rHfMbdWcKmc0b61lh7JWauqY2a20ko5xAar5tiCbFhdSvBSXMh3VzmtWNNCeluJ7o1lUqPNNxG6HngGdLrTYxbggtIOjWUCZ4xq0YTpTZx_gCdSgvOuuU11DusdEMeWF3_PNNbGQ
17. New American Funding: 2026 Home Equity Review: https://www.bankrate.com/home-equity/reviews/new-american-funding/
18. Search constraints and absence of verified independent reverse mortgage reputation data for New American Funding: https://www.bbb.org/
19. BBB business profile search: https://www.bbb.org/search
20. New American Funding BBB Business Profile: https://www.bbb.org/us/ca/huntingtn-bch/profile/mortgage-broker/new-american-funding-1126-13216611/addressId/464733
21. New American Funding | BBB Business Profile: https://www.bbb.org/us/ca/santa-ana/profile/mortgage-broker/new-american-funding-1126-13216611
22. New American Funding BBB Complaints: https://www.bbb.org/us/ca/santa-ana/profile/mortgage-broker/new-american-funding-1126-13216611/complaints
23. New American Funding | BBB Reviews: https://www.bbb.org/us/ca/santa-ana/profile/mortgage-broker/new-american-funding-1126-13216611/customer-reviews
24. New American Funding Llc | BBB Business Profile | Better Business Bureau: https://www.bbb.org/us/ca/thousand-oaks/profile/mortgage-lenders/new-american-funding-llc-1236-92106895
25. New American Funding | BBB Reviews | Better Business Bureau: https://www.bbb.org/us/ca/tustin/profile/mortgage-broker/new-american-funding-1126-13216611
26. New American Funding | BBB Complaints | Better Business Bureau: https://www.bbb.org/us/ca/tustin/profile/mortgage-broker/new-american-funding-1126-13216611/complaints
27. New American Funding | BBB Complaints | Better Business Bureau: https://www.bbb.org/us/ca/tustin/profile/mortgage-broker/new-american-funding-1126-13216611/complaints?page=2
28. New American Funding BBB Reviews: https://www.bbb.org/us/tx/austin/profile/mortgage-broker/new-american-funding-0825-1000231524/customer-reviews
29. New American Funding Reviews from Real Customers: https://www.consumeraffairs.com/finance/new-american-funding.html
30. New American Funding company profile: https://www.consumeraffairs.com/mortgage/new-american-funding.html
31. 2025 New American Funding Reviews: FHA Loans: https://www.consumersadvocate.org/fha-loans/c/new-american-funding-fha-loans-review
32. New American Funding Mortgage Review: Pros, Cons & Verdict – Forbes Advisor: https://www.forbes.com/advisor/mortgages/new-american-funding-mortgage-review/
33. CFPB received fewer reverse mortgage complaints in 2024: https://www.housingwire.com/articles/cfpb-fewer-reverse-mortgage-complaints-by-consumers-2024/
34. New American Funding Reviews | Read Customer Service Reviews of newamericanfunding.com: https://www.trustpilot.com/review/newamericanfunding.com
35. New American Funding Ratings and Reviews | Zillow: https://www.zillow.com/lender-profile/New%20American%20Funding/

Other Sources

36. Lender List Search Results: https://apps.hud.gov/ll/code/getllst.cfm?aafb=all_areas&groupsize=10&ldrad=1&ldrtp=05&lndrcity=&lndrcounty=&lndrcountyCode=none&lndrnme=&lndrzip=&lndstate=CA&pbox1=on&pbox2=on&sobox1=on&sobox2=on&sobox3=on&sobox4=on&sobox5=on&startrow=521
37. HUD Lender Summary: https://entp.hud.gov/sfnw/public/lend_dba_info.cfm?lendlist=NEW+AMERICAN+FUNDING
38. New American Funding Reviews and Ratings: https://usa.inquirer.net/207987/new-american-funding-reviews
39. How Much Does a Reverse Mortgage Loan Cost?: https://www.consumerfinance.gov/ask-cfpb/how-much-does-a-reverse-mortgage-loan-cost-en-237/
40. What Is a Reverse Mortgage?: https://www.consumerfinance.gov/ask-cfpb/what-is-a-reverse-mortgage-en-224/
41. Consumer Complaint Database: https://www.consumerfinance.gov/data-research/consumer-complaints/
42. FHA Reverse Mortgage for Seniors (HECM: https://www.hud.gov/hud-partners/single-family-hecmhome